Refund Policy for Trigoyo

Introduction

At Trigoyo, we are dedicated to providing exceptional travel experiences. We understand that plans can change, and we aim to make our refund process as straightforward as possible. This Refund Policy outlines the conditions under which refunds are issued and the procedures for requesting a refund.

1. Refund Processingt

  • • Processing Time: Refunds for cancellations will be processed within 07 working days from the cancellation date.
  • • Service-Specific Refunds: Refunds for railway, airline, or Volvo tickets are subject to availability and refund policies of the respective service providers.

2. Modification Policy

If you need to modify your booking (e.g., change dates, upgrade services), please contact us as soon as possible. Modifications are subject to availability and may incur additional charges. If the modification results in a lower total cost, the difference will be refunded according to the cancellation policy outlined above.

3. Non-Refundable Fees

Certain fees are non-refundable, including but not limited to booking fees, service charges, and any additional services that have already been provided (e.g., airport transfers, special requests).

4. Special Circumstances

In cases of extreme unforeseen circumstances (e.g., natural disasters, medical emergencies), we will consider refund requests on a case-by-case basis. Documentation may be required to support your request.

5. Contact Us

If you have any questions about this Refund Policy or need assistance with a refund request, please contact us at: Email: booking@trigoyo.com Phone: [91-9389736199]

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